Privacy Policy

1. Introduction

INNERSTAR INVESTMENTS PTY LTD ACN 625 574 334 ATF LANDSDALE TRUST ABN 60 285 630 120 T/AS AMBROSE ESTATE WA ("we", "us", "our") is committed to protecting the privacy of our customers and guests. This Privacy Policy outlines how we collect, use, disclose, and store your personal information in accordance with applicable Australian privacy laws.

2. What Personal Information We Collect

We may collect:

- Name

- Phone number

- Email address

- Order and transaction details

- Booking and function details

- Payment information (processed via third-party providers)

- Device or usage data

3. How We Collect Information

We collect personal information when you:

- Place an order (including via digital platforms)

- Make a booking or function enquiry

- Join a rewards or membership program

- Interact with our venues or systems

4. Why We Collect Your Information

We use your information to:

- Process orders, bookings, and functions

- Communicate with you

- Improve services

- Send marketing communications (if opted in)

- Comply with legal obligations

5. Sharing of Personal Information

We may share information with:

- Digital ordering platforms (e.g. me&u)

- Payment processors

- POS and IT systems

- Professional advisers

We do not sell personal information.

6. Data Storage and Security

We take reasonable steps to protect personal information from misuse, loss, or unauthorised access.

7. Functions and Events

For functions, we may collect event details, guest info, and dietary requirements to deliver your event.

8. Rewards and Membership Programs

We may collect and use data to manage memberships, track transactions, and provide offers.

9. Overseas Disclosure

Some service providers may store or process data overseas (e.g. US or Europe).

10. If You Do Not Provide Information

We may be unable to process your request if required information is not provided.

11. Access and Correction

You may request access or correction of your data by contacting us.

12. Marketing Communications

You may unsubscribe at any time.

13. Cookies and Website Data

We may use cookies to improve user experience.

14. Privacy Complaints

Contact us if you believe your privacy has been breached. We will respond within a reasonable timeframe.

15. Data Breaches

We will notify affected individuals and authorities if required under law.

16. CCTV and Monitoring

Our venues may use CCTV for safety and operational purposes.

17. Changes to This Policy

We may update this policy from time to time.

18. Contact Us

AMBROSE ESTATE WA

Email: privacy@ambroseestate.com.au

Phone: 08 9465 2500

Postal Address: PO Box 1484, Subiaco WA 6904

Effective Date: 1 January 2026